This Lean IT guide serves as a roadmap for organizations looking to adopt Lean principles and practices within their ITSM framework. It provides methodological guidance, supports cultural transformation, facilitates process optimization, addresses change management challenges, promotes continuous improvement, and ensures alignment with organizational goals.
Lean management is a strategy focused on delivering maximum value to customers while minimizing waste and inefficiency. At its core, Lean emphasizes the optimization of value streams – the end-to-end processes involved in delivering products or services. By understanding and aligning with customer needs, organizations can streamline operations and continuously improve performance. This guide sets the stage for exploring how these principles are applied in Lean IT.
