Smarter handling of technical staff shortages with AI

Are you experiencing a shortage of technical or maintenance staff to repair, maintain or install equipment or assets? A growing problem for many companies and it can put tremendous pressure on your field service. Customers expect fast and reliable service, and with a smaller team, this can be a challenge. Fortunately, strategic field service management (FSM) is the solution. By leveraging the right mix of technology, processes, and people, you can maintain efficiency and more easily employ non-Dutch-speaking staff. At Eraneos, we help you optimize FSM so that you can continue to grow even in these challenging times.

“The shortage of technical and maintenance staff in the Netherlands is expected to reach nearly 400 unfilled vacancies per 100 job seekers by 2030. Technologies like AI may offer a solution.”

Field Service Management: Building a Future-Proof Strategy

Technology is constantly evolving, and strategic field service management (FSM) helps you stay future-proof. By taking a critical look at which tasks you can perform in-house and which you can automate or outsource, you’ll increase the agility and efficiency of your field service. AI can be a game-changer in field service management across a wide range of industries, from public transportation and installation companies to energy and utility companies.

AI offers numerous opportunities to reduce costs, increase productivity and employee satisfaction, and improve efficiency. Here are some of the opportunities.

Opportunities with AI within Field Service Management

01 Expanding the Talent Pool with AI Translations

Enable global deployment and hiring of talent, which can increase capacity and lead to higher productivity and revenue

02 Automatic workforce planning

Reduce personnel costs through more efficient scheduling and less overtime

03 Predictive Maintenance

Reduce maintenance costs through early problem detection and fewer emergency repairs

04 Efficient reporting with GenAI

Save on administrative costs through faster and automated reporting

05 Reduce time to learn & train

Optimize the cost of recruiting and hiring staff through greater internal efficiencies

Discover what opportunities AI offers within Field Service Management

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What Eraneos can do for your organisation

At Eraneos, we understand the unique challenges you face in the industry, especially when it comes to labor shortages. We have the expertise to optimize FSM using AI. Our approach focuses on concrete results that meet your specific goals and needs. We help you not only to implement FSM systems, but also to integrate AI solutions that move your business forward.

With Eraneos at your side, you get access to innovative technologies and strategies that help you work more efficiently, reduce costs and increase customer satisfaction. Let’s look together at how we can improve your field service, even with staff shortages. Contact us for a free consultation. We are here for you!

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Ramon van der Wal

Ramon van der Wal

Partner – Industry

Energy & Utilities

Ramon van der Wal