Telecom, Media & Technology (TMT) providers are facing strong challenges in the context of the introduction of new technologies and changing business models, increasing cost pressure and high demands on information security. At the same time, the quantum leaps in modern technology are also causing massive changes in customer requirements. This requires increased customer centricity and loyalty.
TMT firms are subject to constant change, which requires a high degree of innovation as well as flexible and powerful ICT solutions. Declining profitability due to the prevailing price pressure also requires lean, highly efficient operating processes and professional service portfolio management.
Customers expect excellent support and integrated sales channels, including digital channels, the internet and their smartphones. The new mobile communications standard and the intelligent networking of devices using the Internet of Things (IoT) offer high market potential in both B2B and B2C environments. The integration of all technical services on one platform and a customer-oriented approach to product development and sales are crucial for the successful development and marketing of IoT solutions.
Our experienced consultants know how to position our customers as successful providers in a highly competitive market. They combine a structured and methodical approach with technology and process know-how and help you to increase your operational efficiency as well as your customer experience and to open up new, sustainable growth areas through targeted digital innovation, restructuring and convergence.
We support and advise technology companies in developing their digital strategies and leveraging data to optimize processes and meet customer needs.
Our strong combination of industry-specific know-how and technological understanding has empowered multiple customers in the technology space.
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