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Preparing for a future that seems ever more uncertain is the mandate for leaders in the insurance industry. How can they innovate amid increasing volatility and turbulence?
The imperative for digital transformation in the insurance industry is greater than ever to lower the cost base and delight customers at the same time. In a price-driven industry, rivals are racing to lower premium rates, but often failing to deliver satisfactory service.
And even though insurers have made enormous progress in terms of transparency of services and products, internally they are often still organized traditionally with product-led KPIs. The question for many insurers is how to reorganize the company to embrace a new target operating model, realign work to deliver value across silos, and redesign the technology platform to lower annual costs by more than 30% across claims, operations & IT. All this while also delivering a superior customer experience.
As your partner of choice for digital transformation, Eraneos can help you realize this ambition as we reside in the sweet spot between strategy consulting and IT consulting and, therefore, understand both. We get transformation done using our industry knowledge and technology expertise. And we will bring a dare-to-challenge mindset, so we can truly be a trusted partner for our clients at all levels while being pragmatic consensus builders, ownership takers and proactive.
We can help you reimagine how your company can win. We help insurance companies harness new digital capabilities, improve customer loyalty, and turn data into a competitive advantage. Our insurance consultants help every type of insurer – property and casualty, life, health, reinsurers, and more – become more nimble and adapt to changing insurance markets.
We support and advise insurance providers in developing their digital strategies and leveraging data to optimize processes and meet customer needs.
Our strong combination of industry-specific know-how and technological understanding has empowered multiple insurance providers.
For expert insights into digital transformation, cutting-edge technologies, research and more, visit our Knowledge Hub.
Thies Schäfer
Senior Manager
Banking | Financial Services
thies.schaefer@eraneos.com +49 (0)40 809 081 – 172