The Challenge
Eraneos were called to help a major North American commercial vehicle manufacturer who was needing help implementing a secure IT environment.
The customer assessed all manufacturing plants against the National Institute of Standards and Technology (NIST) framework issued by the U.S. Department of Commerce. The company’s results under so-called “pulse checks” scored an average of only 0.9 across all eight North American Free Trade Agreement (NAFTA) plants. A score of 3.0 is considered the absolute minimum for (automated) manufacturing. It was our job to bring these scores up to at least 3.5.
Establishing remediation plans and program governance to enhance the company’s cyber resiliency and robustness of shop floor IT, or secure IT on the shop floor (SITS).
The Approach
To get started on this project, we asked the corporate IT of the commercial vehicle manufacturer to analyze both individual pulse check results across plants and the NIST Framework itself to then liaise and socialize with Plant IT.
Results were pulled together into a technical implementation plan (TIP) template, which focused on four fundamental areas. This formed the basis of what we needed to move forward with the highest incremental effects. After developing individual plans, we also established a monthly SteeCo with senior executives.
The Result
Following a clearly outlined roadmap, milestones, and program governance, our work included a transparent joint operating program between corporate IT and the business. This resulted in some quick wins to improve ratings, which were measurable just six months after the program was started.
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