Defining the IT Target Operating Model for Santen


Defining the IT Target Operating Model for Santen

Working with the company to develop a clear definition of the model consisting of organization, processes, and technology

The Challenge

The ophthalmological research and development company, Santen, had begun its transformation into a more integrated global organization. However, doing so required its IT to be streamlined in terms of structure, processes, and technology. It was also looking to align with a sourcing strategy to guarantee the support of global operating suppliers. The company turned to Eraneos to help it achieve these goals.

The IT target operating model enables the company’s digital and information technology division to support Santen’s wider ambitions.

The approach

We got to work by implementing an IT target operating model, which would enable the application of a corporate strategy or vision. This was a high-level representation of how the company can be best organized to more efficiently and effectively deliver and execute its strategy.

Santen is a global leader in ophthalmological research and development and the production and marketing of related pharmaceuticals and medical devices. The company’s vision is to orchestrate and mobilize key technologies and players around the world, to deliver happiness through vision.

The result

We successfully delivered an IT target operating model along with the corresponding sourcing strategy to enable Santen to realize its goals and become a more integrated global organization.

Let’s create sustainable change together.