The challenge
ASISA, one of the leading health insurers in Spain, has a complex infrastructure that includes Mainframe, AIX, Wintel, and a range of cloud services. A significant cost increase reported by its on-premises managed services provider for the upcoming fiscal year prompted ASISA to reconsider its technology infrastructure strategy.
The approach
Eraneos proposed an innovative approach that separated cloud and on-premise services, allowing ASISA to optimize its infrastructure. The strategy included:
- Transition of mainframe and AIX services to a different provider with a focus on achieving efficiency and reducing costs for an infrastructure that must tend to be smaller.
- Selection of two different providers to differentiate the infrastructure strategy based on the specific needs of each area and transformation of Wintel solutions to cloud infrastructure.
- Design of a tailored contract, aligned with ASISA’s strategic objectives, with improved contract terms and cost optimization.
ASISA is an insurance company that offers health, dental, life, accident, death, pet, and travel assistance insurance. Founded in 1971, it is the largest private healthcare group in Spain, with more than 6,000 employees. ASISA has an extensive healthcare network, led by the HLA Hospital Group, and complemented by more than 125 clinics specializing in dental, ophthalmological, hearing, assisted reproduction, and other treatments. Since its inception, ASISA has been committed to caring for people through its own healthcare model, which places the policyholder at the center, guarantees freedom of choice, and strives to listen to and support its policyholders. These principles allow the company to achieve its purpose: to improve people’s lives, protect them, and care for their well-being and that of their environment.
The result
The implementation of this strategy allowed ASISA to achieve:
- A 30% saving on total service costs.
- Improvements in service levels, ensuring greater operational efficiency.
- Incorporation of new value-added services, which have strengthened its technological capacity.
- An innovative financing model, where the supplier agreed to co-finance ASISA’s technological transformation.
This case demonstrates how a well-designed sourcing strategy not only reduces costs but also improves service quality and operational flexibility, allowing ASISA to focus on its core mission: providing the best healthcare to its clients.