Reliable public services in a digital age

Reliable public services in a digital age
Year: 2026 Video

Citizens expect more from public services than ever, and they expect them to always work. In this Progress Makers conversation, Belle Webster of Eraneos speaks with Eraneos experts in data and AI, sourcing, cyber security and the public domain about what resilience means for government. They discuss the pressure to be both reliable and agile, the value of knowing your risks across every platform, and why sovereignty deserves real attention rather than a default choice for the largest providers. With services that millions of people and businesses depend on, they make the case for informed sourcing decisions, trustworthy information, and close cooperation between public and private organisations. The tone is practical and encouraging, because much of this can be started today.


In this conversation: 

  • Balancing reliability and agility in public services
  • Why sovereignty and informed sourcing matter now
  • The role of practice, trustworthy data and public-private collaboration