Politics and society are constantly demanding new, often very complex services from the public sector. These services are mostly part of a larger ecosystem, which brings additional challenges to the table.
In addition, in the current dynamic environment, the government has to act as an emergency agency. Examples include health crises, climate change, demographic shifts and geopolitical conflicts. At the same time, cost pressure and requirements for reliability, security and agility and the promise of digitalization are adding to the pressure to perform.