Eraneos search results

Filter by:
Showing
results

Effective omnichannel needs customer journey orchestration

Industries: Life Sciences Services: Commercial Excellence, Digital Business & Innovation, Organizational Excellence & Transformation Article 17 May 2024

A game-changing feature in Microsoft Fabric: Version control within Power BI

Learn how Microsoft’s new Git integration in Power BI transforms collaboration, enabling multiple developers to work on reports and track version history.

Services: Data Platform Solutions, Data & AI Article 14 May 2024

How GenAI can help Life Sciences contact center agents deliver the best customer experience

In Life Sciences, strong customer service centers is vital. We explore how organizations can enhance agents with GenAI for better outcomes.

Industries: Life Sciences Services: Generative AI, Commercial Excellence, Digital Business & Innovation, Data & AI Article 14 May 2024

What are the digital requirements for journey orchestration?

A series of blogs on the topic of journey orchestration in pharmaceutical marketing. Omnichannel, customer journey and organizational excellence.

Industries: Life Sciences Services: Commercial Excellence, Digital Business & Innovation, Organizational Excellence & Transformation Article 14 May 2024

Eraneos Group appoints Stefan Tijsinger as Chief Financial Officer

The international technology and digital transformation consultancy Eraneos Group has appointed Stefan Tijsinger as Chief Financial Officer (CFO) and member of the Executive Board.

Press release 13 May 2024

Speeding up contract data migration for an insurance company with a custom GenAI tool

The GenAI solution delivered by Eraneos significantly speeds up the migration of large volumes of unstructured data, enabling our customer to move faster.

Industries: Mortgages, Loans & Real Estate, Financial Services, Insurance, Pensions, Banking Services: Generative AI, Data & AI Impact Story 8 May 2024

IT-Target Operating Model (IT-TOM)

Infographic – The Target Operating Model facilitates the transition to a customer-centric IT organization based on value streams, not traditional departments

Industries: Life Sciences, Healthcare Services: Strategy and Mergers & Acquisitions, Organizational Excellence & Transformation, Sourcing Advisory Infographic 8 May 2024

What is journey orchestration and why should you care?

Industries: Life Sciences Services: Commercial Excellence, Digital Business & Innovation, Organizational Excellence & Transformation Article 6 May 2024

Five best practices to make Obeya the brain of your Agile Enterprise

Industries: Government Services Services: Organizational Excellence & Transformation Whitepaper 1 May 2024

Transforming customer service with the use of GenAI for a European telecom provider

For a large telecoms provider, Eraneos built a Generative AI Voicebot prototype that uses speech-to-text technology with the goal of delivering fast and accurate personalized assistance in multiple languages.

Industries: Technology, Media & Telecom, Retail & Consumer Goods Services: Generative AI, Data & AI Impact Story 25 April 2024