Technology, Media & Telecom
Accelerating innovation, operational excellence, and future growth in a rapidly evolving digital landscape.
Transforming the digital backbone of tomorrow
The TMT sector stands at the core of digital progress, yet faces increasing pressure from rising competition, disruptive technologies, and changing customer expectations. As telcos, media firms, and tech players redefine their roles, success hinges on adaptability, innovation, and long-term value creation.
Helping the TMT sector stay ahead in a high-pressure environment
Staying ahead in the TMT sector means making strategic decisions in a highly complex environment. Whether it’s building resilient infrastructure, elevating customer experiences, or unlocking new growth, companies must move fast and with purpose. We guide organizations through end-to-end transformation, turning today’s challenges into tomorrow’s competitive advantage.
“TMT organizations are under intense pressure to transform while maintaining operational stability. We partner with clients to ensure that innovation doesn’t come at the cost of resilience.”
Key priorities for future growth
To stay competitive, organizations must modernize infrastructure, enhance customer value, streamline operations, and embrace innovation. The following priorities show how to build resilience and drive success in this dynamic environment.
How Eraneos creates value for TMT
Our work creates tangible impact across the value chain. These are the capabilities we bring to help you execute your agenda and create lasting impact.
End-to-End optimization of rollout and activation
We reduce lead times and increase customer activation speed by streamlining the full network production process, from area selection to handover. Our KPI dashboards create transparency and enable measurable acceleration.
Customer-centric growth with AI
Using AI-powered tools, we structure and analyze large volumes of customer feedback to uncover actionable insights. This enables targeted improvements and measurable gains in retention and satisfaction.
Profitability through smart benchmarking
We analyze all revenue and cost drivers across broadband regions to unlock margin potential. Strategic spin-offs and JV models transform unprofitable network footprints into scalable, investable growth platforms.
Strategic entry into future growth fields
We support Telcos in identifying, evaluating, and launching new business domains, whether in XR, Web3, edge computing, or beyond. Our structured approach turns innovation into scalable, go-to-market-ready models.
Automating customer service with generative AI
We supported clients in integrating Generative AI into their customer service operations to automatically trigger and process simple support tickets, significantly reducing manual effort.
Smarter commissioning frameworks
We developed and rolled out new commissioning frameworks. These models included performance-based incentives, transparent KPIs, and real-time tracking mechanisms to be aligned with the company goals.
Future proof solutions
Eraneos empowers TMT leaders to optimize operations, innovate with confidence, and navigate disruption. Discover our recent impact stories.
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