AI and data-driven innovation
Generative AI is changing the insurance landscape. But moving beyond experimentation to real value demands the right strategy, governance, and partner.
Unlocking AI’s strategic potential in insurance
Artificial Intelligence is transforming the insurance sector – from faster claims handling to personalized customer engagement. Insurers that embed AI into their core strategy unlock efficiency, agility, and long-term competitiveness in a highly dynamic environment.
Strategic transformation powered by AI
Insurance companies across Europe face mounting pressure to improve efficiency, personalize services and adapt to evolving customer expectations – all while navigating regulatory complexity and competitive disruption. Artificial Intelligence (AI), and in particular Generative AI, is emerging as a key driver of strategic advantage. But leveraging this potential requires more than technology – it requires a focused vision, clear priorities, a strong governance and the comprehensive enablement of employees, to use AI technology effectively.
AI use cases with measurable business value
Leading insurers are already applying AI across their value chains – from automating claims management and underwriting, to enabling predictive sales, detecting fraud and enhancing customer service with intelligent assistants. These use cases deliver real impact: reduced costs, faster cycle times, and higher customer satisfaction.
For example: Generative AI enables insurers to process unstructured claim data with greater speed and precision, dramatically boosting straight-through-processing rates. The result? Less manual work, faster decision-making, and higher process quality. Yet scaling from pilot to production remains a challenge for many, hindered by fragmented data, weak governance, or lack of strategic alignment. Eraneos helps insurers bridge this gap – bringing clarity, compliance, and continuity to every phase of AI-driven claims transformation.
From ambition to impact – with Eraneos as your partner
At Eraneos, we transform insurers’ AI ambitions into measurable business outcomes through our industry-specific expertise and technology excellence. Our focused approach delivers what matters:
- Strategic use case prioritization aligned with your business goals
- Robust AI governance frameworks built for scale
- Effective operating models that integrate AI into daily workflows
- Cultural transformation that empowers your workforce
We reject generic solutions. Instead, we collaborate to develop pragmatic AI strategies tailored to your maturity and ambitions. Our proven insurance industry track record helps clients move beyond pilots to achieve AI-driven value at scale.
