Accelerating predictive & digital aftersales
We help automotive companies transform aftersales into a strategic driver of loyalty, revenue, and efficiency by applying AI, analytics, and IoT across every touchpoint.
Turning aftersales into a predictive, data-driven growth engine
Eraneos accelerates the digital transformation of aftersales operations for automotive OEMs, importers, and dealer networks. We apply AI, analytics, and IoT to streamline customer-facing processes such as predictive maintenance, appointment scheduling, diagnostics, repair, and post-service engagement. We also optimize critical support functions like parts forecasting, warranty analysis, and performance management using advanced algorithms and real-time data.
Our end-to-end approach connects data across systems and processes, helping you turn fragmented aftersales into a seamless, proactive, and value-generating experience. We focus on concrete outcomes: greater efficiency, stronger customer relationships, and more resilient operations.
Unlocking measurable results across your value chain
Our AI-powered solutions drive performance:
- 24/7 customer service via AI chatbots and smart scheduling tools
- Personalized offers and service recommendations
- Predictive stock planning to prevent over- and understocking
- Automated warranty and claim handling for faster processing
- Data-driven upselling that boosts accessory and parts sales
With better visibility and smarter processes, you reduce costs, cut downtime, and unlock new growth from your existing customer base. Data-driven insights enable targeted upselling and marketing, boosting accessory sales by up to 30% and transforming aftersales into a strategic revenue stream.
Laying the foundation for AI-driven success
We help ensure long-term value by focusing on the right enablers: clean, structured data from diagnostics and sensors, secure and scalable cloud infrastructure, and compliance with GDPR. Our teams combine automotive expertise with deep skills in data science and AI development. And we provide tailored enablement to make sure your dealer teams can confidently use the tools we build together.
A trusted partner with proven results
Eraneos brings a track record of successful aftersales transformations for leading automotive brands. Our work spans AI ideation, predictive maintenance, production platforms, and process automation. Clients value our ability to go from concept to implementation and beyond, delivering measurable business impact while strengthening data security and compliance.
Let’s create sustainable change together.
