Years of focusing on cost have left many organisations tied to a small number of large technology providers. Rene Fitterer, a partner for sourcing and IT advisory at Eraneos in Switzerland, looks at what that dependency really means and why it has climbed onto the board agenda. In this Progress Makers conversation he explains how regulation and personal accountability have changed the discussion, and why unwinding lock-in is now a decision that reaches well beyond the CIO. Rather than a dramatic overhaul, he makes the case for a calm, step-by-step approach that starts where the risk is highest. Along the way he shares how clients are handling this in practice, from a deep analysis of their systems to thinking in scenarios.
In this conversation:
- How a focus on cost quietly created vendor lock-in
- Why resilience in sourcing is now a board-level topic
- A risk-based, stepwise way to reduce dependency, starting with the most critical areas
